Welcome to Royal Diniys at royaldiniys.com! Your Satisfaction, Our Commitment.
At Royal Diniys, we aim to make your shopping experience enjoyable. Please carefully review our Policies:
Order Cancellation:
Once an order is placed on royaldiniys.com, cancellations are not possible. To ensure swift processing and delivery, we immediately initiate order fulfillment, and unfortunately, we cannot accommodate cancellation requests. For order modification, please contact us at 9398917309 or support@royaldiniys.com
Refund Policy:
We do not offer refunds for orders placed on royaldiniys.com However, we understand that finding the right size is crucial. Therefore, we provide the following alternative:
Exchange for Alternative Size:
Available Sizes:
- If an alternative size is available, we are pleased to facilitate an exchange for the correct size.
- No Alternative Color Exchange: Please note that exchanges are limited to alternative sizes and not alternative colors.
- Exchange for alternative sizes can be initiated within a period of 3 days from the date of receiving your order.
No Returns Accepted:
To maintain the hygiene and quality of our products, we do not accept returns for any reason other than for an exchange of the same item in a different size, as specified above.
How to Initiate an Exchange:
If you need to exchange an item for an alternative size, please follow our Exchange request procedure or Contact Customer Service at 9398917309 or support@royaldiniys.com
Exchange applicable within 3 days of receiving your order.
Provide your order number and details of the item you wish to exchange.
Conditions for Exchange:
To be eligible for an exchange:
- Original Condition: The item must be in its original condition, unworn, and with all tags attached.
- Exchange Window: Exchange requests must be initiated within 3 days of receiving your order.
- Delivery / Shipping Policy:
- All orders are dispatched within 24 to 48 hours of placement. Enjoy a flat shipping charge of ₹99 for the convenience of prompt and reliable delivery. We recommend using the Track Order feature to ensure the prompt arrival of your order.
Final Decision:
Royal Diniys reserves the right to make the final decision on all exchange requests.
Contact Us:
For any inquiries or assistance regarding exchanges, please contact us at 9398917309 or support@royaldiniys.com.Thank you for choosing Royal Diniys at royaldiniys.com Your understanding and cooperation with our policies contribute to a positive shopping experience for all.