1.How do I place an order on Royal Diniys?
Simply browse our website, select the items you love, and proceed to checkout.
2.How do I know that my order got placed?
You will receive an order confirmation email once your order is successfully placed.
3.Can I cancel or modify my order after placing it?
Unfortunately, orders cannot be canceled or modified once placed.
4.What sizes are available, and how do I ensure the right fit?
We offer a range of sizes from 1 to 9 years. Please refer to our size guide for accurate measurements.
5.What is your exchange policy?
We accept exchanges within 7 days of delivery for unused items in their original condition.
6.Do you offer refunds?
Refunds are issued only for defective or damaged items.
7.How can I track my order?
You will receive a tracking number via email once your order is shipped. You can track your order using this number on our website.
8.How can I contact customer service?
You can reach our customer service team via email at support@royaldiniys.com or by calling us at 9398917309. We’re here to assist you!
9.What is your shipping policy?
Our shipping policy entails delivering your order within 5 to 7 business days, with a flat shipping charge of ₹99 for all orders.
10.What should I do if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact our customer service team immediately at support@royaldiniys.com or by calling us at 9398917309 with details and photos of the issue. We will promptly assist you in resolving the matter.